CRM Services
Transform Customer Engagement with Oracle CRM
Unlock the full potential of Oracle CRM with our expert solutions, designed to streamline operations, enhance customer interactions, and drive business growth. From custom object development to seamless integrations, we deliver end-to-end services tailored to your unique needs. Optimize workflows, automate processes, and gain valuable insights to stay ahead in a competitive market.
Features of Oracle CRM
Customized Object Form Layouts
Integrated external application UI using mash-up content for a seamless user experience.
OAuth Authentication
Enabled authentication between IDCS and Oracle CRM via Connected App for secure data retrieval from CRM using REST APIs.
Adaptive Search Integration
Implemented Adaptive Search APIs for efficient object lookups.
Writeback to Oracle CRM
Updated Oracle CRM records from external systems through REST APIs.
Data Security Management
Configured user access with teams, roles, and permission settings.
Custom Reports & Analytics
Designed and configured reports using Custom Subject Area (CSA) for actionable insights.
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